- #SOOKASA FILES UNAVAILABLE OFFLINE NETWORK CONNECTION PC#
- #SOOKASA FILES UNAVAILABLE OFFLINE NETWORK CONNECTION OFFLINE#
#SOOKASA FILES UNAVAILABLE OFFLINE NETWORK CONNECTION OFFLINE#
Sonoff network not available and Sonoff offline device: Sonoff LANĪs seen above, either in the case of Sonoff error without internet or Sonoff device offline with internet not available or problems on eWeLink servers, you can use the Sonoff LAN connection mode. Try turning it off and on again: if the problem persists, remove it from the eWeLink app and repeat the pairing process as described in my eWeLink guide. In the third and last case, the device is able to correctly reach the servers in the cloud eWeLink but is not associated with any profile.
Unfortunately, there is no publicly accessible dashboard indicating known problems on the eWeLink servers.
#SOOKASA FILES UNAVAILABLE OFFLINE NETWORK CONNECTION PC#
Simply try to use any other online service such as Google or Whatsapp on your PC or smartphone, connected via your home WiFi: if the test is positive, it is a matter of waiting patiently for the problems on the eWeLink servers to be solved. Offline device Sonoff: Internet unavailable or eWeLink server problems (5 GHz is not supported by Sonoff devices)ĭelete the device from eWeLink and add it againĪpproach device and router or provide a WiFi repeater to improve coverageĬheck that the WiFi connection is working properly, for example by connecting your PC or smartphoneĭisconnect some device, replace the router The first step in diagnosing and troubleshooting is to check whether the LED on the device is flashing to indicate an anomaly:
problem of internet connectivity of the router in your home. WiFi connectivity problem between your Sonoff device and your home WiFi router. In the case of Sonoff device offline instead the possible causes are as follows: Sonoff device offline: causes and diagnosis of error Unfortunately, there is no publicly accessible dashboard indicating known problems on the eWeLink servers.Īs a temporary solution to still turn on and off your devices, Sonoff LAN mode is supported where the eWeLink app connects directly and automatically to devices using only the local network. Just try to use any other online service such as Google or Whatsapp on your smartphone: if the test is positive, you have to wait patiently for the problems on the eWeLink servers to be solved. 
In this case, you must determine whether the connection problem is due to unavailable Internet or to problems on the eWeLink servers.
problem with your smartphone's internet connectivity. The causes of the unavailable Network Sonoff error are to be found in: Network Sonoff not available: causes and fault diagnosis The main causes of errors are unavailable network Sonoff and offline device Sonoff are precisely to be found in network connectivity issues involving at least one of the elements of the control chain.Īs a temporary solution to still turn on and off your devices, Sonoff LAN mode is supported where the eWeLink app connects directly to devices using only the local network. The offline device Sonoff error occurs with eWeLink not working this way: The unavailable Network Sonoff error occurs with eWeLink and does not work as follows: There are two typical errors that we may encounter when the eWeLink app does not work: The main problem with the Itead WiFi switches is that the eWeLink app doesn't work and so you won't be able to control your Sonoff devices. be able to control devices in alternative modes with direct connection (possibly degraded) eWeLink does not work: symptoms. be able to diagnose the cause of the problem. In these cases, we may not able to turn on and off our domestic appliances at home. 
One of the main limitations is the device loss the connection with the cloud.
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